The report presents two models: a model of a shelter management training system and a model of a delivery system for that training system. The project was supported by FEMA in order to design procedures and arrangements that would provide for the training of 30,000 managers of congregate care facilities and fallout shelters during various time periods including peacetime. The report presents a number of related analyses intended as input to model building efforts. For the training model, audience characteristics, the shelter environment, areas of responsibility, and instructional management considerations are examined and converted into a set of considerations and options. Three training configurations are then developed based on three training scenarios. For the design of the delivery system, prerequisites and requirements are described and delivery components are defined. The viability of two candidate delivery agencies is then assessed with reference to system requirements and a number of organizational dimensions. Finally, optimal delivery strategies are described based on a combination of the capabilities of the two agencies. A "conclusions and recommendations" section summarizes the major conclusions from the report and presents suggestions for future directions.